Frequently Asked Questions


It’s an easy way of expressing your point of view. The Survey Pago Panel brings together individuals who are willing to participate from time to time in surveys covering a wide variety of subject matter: new products or services, websites, TV programmes, magazines, adverts…
To become a member of the SurveyPago Panel, just click on Join and follow the instructions. You will be asked to provide some basic personal details and some further information about yourself that will allow us to send you appropriate surveys and product tests. Once your registration has been completed, you will receive a confirmation email that will allow you to activate your account.
It is absolutely free to join the SurveyPago Panel. We will never ask you for money. Quite the opposite! It’s you who will earn money by participating in our surveys and giving us your opinion.
There’s no expiration date and no commitment on your behalf. You are free to cancel your membership at any time.
By becoming a member you will be able to participate in surveys and product tests. Your contribution is rewarded as you receive cash for each completed survey. The amount of money will vary according to the length of the questionnaire. You manage your own account online.
You log in by using your registered email address and the password on the Login Page .
To retrieve your password, you can click on the "Forgot your password?" link on the Login Page and enter your registration email address.
Yes. Log into your account, click on the update profile button and you will be directed to the screen to change your email address.
Yes. Log into your account, click on the update profile button and you will be directed to the screen to change your password.
Log into your account, click on the update profile button and you will be directed to the screen where you can cancel the account.
You will receive a reward after completing each paid survey. The account will be credited when the number of responses required by the market research has been collected. It can take up to one month from the date of participation. The credit will be in proportion to the average time it takes for all the panelists to complete the paid survey. Survey Pago reserves the right to not credit the reward if the answers were given randomly.
Log into your account, click on the redeem rewards button and you will be directed to the screen where you can check your balance.
Log into your account, click on the redeem rewards button, and you will be directed to the screen where you can check and redeem your balance.
Paid surveys will only be sent by email from major market research companies regarding famous international brands. The surveys in the blog do not entitle you to a reward.
Surveys can last from 1 minute to 45 minutes, most last from 5 to 15 minutes.
Credit will come at the close of the survey, the exact amount is calculated based on the average time taken by all the panelists to respond to the survey. It can take up to a month to get all the answers needed to close a survey.
Every week, possibly, depending on customers’ demands you could receive between 2 and 4 per month. We suggest that you complete all the profile information to maximize your chances of receiving surveys. Sometimes your profile may or may not be in great demand by customers, or that customers have less market research they need to complete.
If you have any additional questions that were not answered here or for any questions regarding online paid surveys, your account, or how SurveyPago services function in general, please do not hesitate to Contact Us .



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